Refund policy
If you're not happy with a purchase, you can ask for a full refund within 14 days of paying.
14-day refund
You can request a full refund of any subscription payment within 14 days of the payment date. This applies to your first payment and to each monthly renewal. You don't need to give a reason.
How to request a refund
Email or call us using the contact details below. Include the name and email address used for the order and the payment date, so we can find it quickly.
How refunds are paid
We confirm your refund by email and return the full amount to the card or payment method you used. We process approved refunds within 7 business days, and your bank may need more time to show it on your statement. Access for the refunded period ends when the refund is issued.
Cancelling
You can cancel at any time by email or phone, with no cancellation fee. Cancelling stops future payments, and you keep access until the end of the month you have paid for. Payments made more than 14 days ago are not refunded.
Billing mistakes
If you were charged twice or charged the wrong amount, contact us at any time and we will refund the difference in full, even after 14 days.
Contact
Email: contact@rizme.net
Phone: +20 10 7072 9925
Address: Melanite Mall, MQR, Floor 2, Room 8